Remember The Mistreated Mustang? The Dealership Has Now Offered To Buy The Car Back

Last week, the owner of a Ford Mustang posted the above video to YouTube, because he was angry about the way in which his car was treated while in the care of mechanics in his local dealership.

Despite initially having trouble resolving the issue, it appears that the dealership is trying to put things right. According to CarBuying, the engineers in question have been dealt with, and the car has been fixed:

Sawgrass Ford takes its customer service reputation very seriously. Although the customer’s vehicle was fixed by driving at a high RPM, our dealership does not condone the language or the specific method used to solve the issue. I shook the customers [sic] hand and thanked him for bringing this to my attention. The technicians involved were dealt with, and the customer asked for some unrelated goodwill.

Further to this, Sawgrass Ford has posted the following message on its Facebook page:

“To the customer on the video, we sincerely apologize, we would like to extend you the offer of purchasing your car at retail price, allowing you to keep the aftermarket parts.”

It’s not yet know whether the customer has accepted their offer.