Privacy, Legal & FAQs

User accounts

How do I delete a post I created?
Just go on the post page and hit the ‘bin’ icon in the bottom right corner.
How do I delete my account?
If you’re 100% sure you’d like to delete your account, please email tech support - gdpr@crash.net - who will be able to handle your request.

Shop

I’m feeling rich. Where do I find your Shop?
If you want everyone to know you’re part of #TeamCT, you better hit up our very own Shop.
What do you sell?
Stickers, t-shirts and general swag. Less of the latter, and more of the former two to be precise. We’re always expanding product ranges so expect to see more sticker designs that you can show off to your friend(s).
What forms of payment do you accept?
We accept all major credit and debit cards, and of course, Paypal. We unfortunately do not currently support Dogecoin.
How much does shipping cost?
Shipping rates can vary depending on your location. We add all shipping costs to your basket and you’ll be able to see a breakdown before you checkout.
I live in an obscure country you’ve probably never heard of. Will you still ship to me?
Of course! We ship WORLDWIDE, which means you can be part of the #TeamCT gang no matter the longitude or latitude.
How long will it take for my order to arrive?
Orders are normally processed within 48 hours, and shipping can take anywhere from 3 days to 2 weeks, so please do bear with us!
Can I track my order?
Unfortunately we don’t have a system yet for tracking packages.
My order hasn’t arrived and it’s been more than 2 weeks. What shall I do?
Firstly, we apologise for the delay. Please send an email to shop@carthrottle.com and we will investigate.
I’m a very happy customer and want to send you a photo of my products in use. Who shall I send them to?
Awesome! We love seeing pictures of our stickers on cars, so either tag us in photos on Facebook (Car Throttle), Twitter (@CarThrottle) and Instagram (@carthrottle).

Advertising

I want to advertise on Car Throttle. How do I do this?
For all advertising queries, branded content opportunities and video sponsorships, please email contactus@accelerateagency.co.uk

Jobs

Why would I want to work at Car Throttle?
Car Throttle is a fast-growing, venture-backed, media company based in London, UK. Recently shortlisted at The Europas 2013 as Best Audio, Video or Entertainment Startup, we’re backed by investors with strong internet industry experience and we’re getting some cool press. Some consider what we do to be the best job… in the world!
Okay, I’m sold. Have you got any current openings?
We do indeed! Go and have a look at Crash Media Group's website; see if there’s anything there that tickles your fancy.

Contacting us

I want to send the editorial team a tip or a link? Who shall I contact?
We love hearing from our users and any news tips or links are very much appreciated. Please email the team - teamct@carthrottle.com
Help! I can’t embed this video link I have, what can I do?
This most commonly happens when the video is private, cannot be shared or has been deleted from the provider. Double check the video permissions, and if it’s still not working then please get in touch using the support email below!
Help, something is broken! Who shall I contact?
Oops, sorry about that! Please send an email to our Support team with as much detail as you can (include operating system, browser, any screenshots, whether you’re on the iOS / Android app or the website, anything that can help us identify the issue) at teamct@carthrottle.com ! The more information the better!
Help, the site is slow! What’s going on?
We’re probably experiencing a period of high load or slow server response time. Bookmark our Status page to be kept in the loop 24/7.
I want to find out the status of my shop order or suggest a new product. Who shall I contact?
Please send any shop queries to shop@carthrottle.com
I have a general question or query. Who shall I contact?
Please send any general queries, including press, business development and any job applications, to teamct@carthrottle.com